Why Phoenix Rising Services?

Phoenix Rising Services - The Confidence Factor

• Over 20 years experience in the Information Technology industry.
• Over 15 years training experience, training both individuals and groups on software packages, operating systems, iPods, iPhones, iPads; both PC & Mac platforms. Training class sizes have ranged from one person to a roomful of people; uniquely able to relate to a large group or a single person with equal effectiveness and proven results.
• Over 12 years experience in website design, development, and maintenance.
• Over 18 years experience in programming languages, covering a broad scope of hardware platforms - applications written for PCs, Macs, iPhone, iPod Touch, and iPad.
• Over 20 years hardware experience on both PC and Mac computers; both initial installation and ongoing troubleshooting.
• Over 20 years experience in the setup, use, and ongoing troubleshooting of peripherals on both PC & Mac platforms - external drives, printers, networking adapters, routers, etc.
• Over 20 years of support experience - online, telephone, and in-person site visits. Ongoing user support - hardware and software questions answered; problems solved.
• Over 20 years experience using software packages - both PC & Mac platforms: Word processing, spreadsheets, graphics/video editing packages, web browsers, email applications, customer relationship applications.